Support

Write to us and we will get back to you. This is also the address for reporting a parent or an item.

What we can help with

Changing a verified phone number — get in touch.
Sign-in trouble.
Reporting a parent, an item or a photo — you can also report and block from inside the app, which is faster.
Deleting an account you cannot get into — see Delete your account.

What you can do without us

Block a parent — blocking works both ways: you disappear from each other's map, search and listings. The other person is never told.
Report an item — from the item screen.
Delete your account — from Settings & Privacy.

Safety. Handover happens between parents, face to face. Arrange pickup in a public place during daytime, and check safety equipment — car seats and cots especially — before using it.