Back to home

Delete your account

You can delete your account from inside the app. Deletion is immediate.

How to delete it

  • Open Profile from the bottom bar.
  • Go to Settings & Privacy.
  • Choose Delete account and confirm the two steps.

Erased immediately

  • Your name, phone number, email address and profile photo.
  • Your home location.
  • Your baby's details and your wishlist.
  • Listings you posted that were never given away, including their photos.
  • Your favourites, notifications and registered devices.
  • Connection requests you sent that are still unanswered — they are cancelled.

What remains

  • Completed give-aways stay in the other parent's My Village. Your name no longer appears in them.
  • Approved connections remain on their side, flagged as a deleted account. Your contact details are no longer revealed through them.
  • The connection event log — when a request was sent, when it was approved, when contact was revealed — is kept.
  • Receipts awaiting confirmation stay open.
  • An item already given away is kept with its location data stripped.
  • Reports you filed about other parents are retained.

Your phone number is released

The verified number is detached from the account.

Locked out of the app? Email us from the account's email address at support@villagegiving.com and we will handle it.